Planet Solutions provide software tools along with the resources to succeed with our managed IT service. Our business enablement solution is composed of a hosted tool set for Remote Monitoring and Management. We also have a dedicated account management team to help grow your business and focus on building your client relationships.
Not only do we provide a 24/7 Network Operation Centre: we were the first provider to successfully offer Remote Monitoring and Management with bundled NOC services. Since then, we have made a huge impact on the Managed IT Services Industry.
Limited IT budget? Our remote support and troubleshooting service means we resolve most IT problems without the unnecessary expense of travelling to your site. We have round-the-clock Network Monitoring and can give remote support within 24 hours so you can quickly get back to what you need to do.
- Round-the-Clock Remote Support
- Phone Call Escalation
- Real Time Monitoring
- Expert Server Analysis
- Patch Troubleshooting
- AV/AS Troubleshooting
Servers and Networks
Planet Solutions boasts in providing the IT support right from the inception of IT infrastructure offering help, advice and answers at every stage until the whole IT setup is completed. These include feasibility study, planning, designing and implementation stage.
Contract based 24/7 Support offering wide benefits and discounts
- Competitive and affordable support fee as low as 50p/pc/day
- Fully Managed Endpoint Protection
- Break Fix for Network Issues
- Critical Alerts to System Administrators
- Automatic Cloud Data Backup & Restore
Planet Solutions will assess your business processes. The only effective way to develop an IT solution is to know exactly where the starting point is, both in terms of IT infrastructure and the abilities of your staff. Knowing the starting point allows us to develop a strategy to provide the framework upon which your IT solutions can be built ensuring that they are developed to meet specific goals and are aligned with your overall business strategy.
Our consultancy model allows us to identify your needs and produce a project plan to effectively support, design and provide cost-effective solutions that are suitable for your organization.